Facebook has come up with a new tool that allows users to help friends, who have expressed suicidal thoughts on the social networking site. With the new tool, users can instantly connect with a counselor through Facebook's chat messaging system. It's notable that Facebook has previously taken measures to report offensive content, fake profiles and bullying. Facebook says the new tool will help improve safety on the social networking site, which has more than 800 million users.
How it works? Users can report suicidal behaviour by clicking the report option, placed next to any piece of content on the site. Users then need to mark the content under the harmful behaviour option. The reported user will receive an e-mail from Facebook which will have a direct link for a private online chat with a crisis counselor. "This was a natural progression from something we've been working on for a long time," Facebook spokesman Frederic Wolens is quoted as saying.
Facebook users can also report the suicidal behaviour by visit the site's Help Centre or by searching the suicide reporting forms. Users can also use the reporting links around the site. Facebook will also send an e-mail to friends who reported the suicidal behaviour, confirming the resolution of the problem.
How it works? Users can report suicidal behaviour by clicking the report option, placed next to any piece of content on the site. Users then need to mark the content under the harmful behaviour option. The reported user will receive an e-mail from Facebook which will have a direct link for a private online chat with a crisis counselor. "This was a natural progression from something we've been working on for a long time," Facebook spokesman Frederic Wolens is quoted as saying.
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